Why does information at the start matter so much?
The more complete the information at the start, the more accurate the quote and the fewer changes later. Racking is sized to the space, the goods and the equipment you use. When something is missing, the designer has to assume a value, and an assumption can mean a solution that is too expensive or, worse, not strong enough.
Quote checklist
| Information | Why it matters | Example |
|---|---|---|
| Length and width of the space | Sets the number of runs and aisles | 40 × 25 m |
| Clear height | Sets the number of levels | 9.5 m to the roof beam |
| Unit load dimensions | Sets beam length and frame depth | Euro pallet 1200 × 800 mm, 1.5 m high with goods |
| Unit load weight | Sets level and bay capacity | up to 800 kg per pallet |
| Positions or quantity | Sets the size of the system | 400 pallet positions |
| Forklift | Sets aisle width and top level height | reach truck, 8 m lift height |
| Drawing or photos | Shows columns, doors and services | PDF, DWG or phone photos |
How do you measure clear height?
Clear height is the distance from the floor to the lowest obstruction above the racking: a beam, light fitting, pipe or sprinkler. Measure it in several places, as roofs are often not level. Above the top pallet you also need handling clearance and, with sprinklers, the required distance to the heads.
What if I don't know the exact weight of the goods?
Give the heaviest load you expect, not the average. Racking is sized for the highest load that will actually occur. If your product range changes, also mention goods you plan to store in a few years.
What is optional but very helpful?
- How you work: how many pallets come in and go out per day, whether picking is manual.
- Special conditions: cold storage, outdoor storage, humidity, hazardous goods.
- Floor condition: thickness and quality of the concrete slab, if known.
- Growth plans: expected increase in volume or an extension of the building.
- Deadline: when the system needs to be in use.
What are the most common mistakes?
- height measured to the roof instead of the lowest beam or service
- average instead of maximum pallet weight
- forgetting the height of the goods on the pallet
- building columns not shown, so the layout on paper does not match reality
How do you send this information to EL-FAM?
You can enter all of it in our quote form, together with drawings and photos. If you do not know something, leave it blank and we will check it during the site survey. EL-FAM uses this information to prepare the design, manufacture the racking and install the system.
Frequently asked questions
Can I get a quote without a site survey?
You can get an indicative quote based on dimensions, a drawing or photos. A final quote and design require a survey, because drawings often differ from the actual building.
Which pallet weight should I give?
The highest weight that will actually occur, not the average. Racking is sized for the maximum load.
What format can I send a drawing in?
A PDF, DWG or DXF drawing, and ordinary phone photos showing columns, doors and services also help.
What if I don't know which system I need?
Send details of your space and goods. Based on them we propose a suitable system type and layout.
